Troubleshooting methods for QuickBooks Error 15240

QuickBooks Error 15240 is an update error. It occurs while trying to update QuickBooks or Payroll mostly due to network connectivity issues. In this article, we will analyze in detail the troubleshooting methods for QuickBooks Error 15240.

If you are facing QuickBooks error 15240 or you want any help regarding QuickBooks then contact us at our (855) 526-5749.

Reasons causing QuickBooks Error 15240

Before we try to troubleshoot the error we need to understand the reasons causing QuickBooks Error 15240. Various reasons are as follows:

• Inaccurate Date & Time set in your computer would cause internet connectivity issues and may cause this error to happen.
• Misconfiguration of browsers’ security settings can also cause this error.
• Any internet security feature in the browser such as firewalls obstructing the QuickBooks update.
• Damaged or corrupted Windows or QuickBooks file.
• If QuickBooks is not being run as an administrator then it can cause the error too.

Methods to troubleshoot QuickBooks Error 15240

The methods to troubleshoot QuickBooks Error 15240 depends on the reason it has occurred so you should try to find that out and then check some basic settings to ensure they are not the one causing the error.

You should run QuickBooks as an Administrator and also check if the Date & Time of your computer is correct before moving ahead with any other resolution process.

Browser settings to resolve QuickBooks Error 15240

Here is a detailed guide for correcting SSL settings to resolve QuickBooks Error 12057

1. Internet Explorer is supposed to be your default browser. If not then open it and make it your default browser.
2.  Select ‘Tools’ in the browser and then click on the ‘Internet Options’.
3. You have to go to the ‘Connection Tab’ and then click on the ‘LAN Settings’.
4. You have to go for ‘Automatically Detect Settings’ and leave the ‘Proxy Server’ option blank if you are not using Proxy Server.
5. Now you have to mark by clicking SSL 2.0 and SSL 3.0 and ensure that TLS 1.2 box is unchecked.

Your browser settings are complete now and should be compatible with QuickBooks. If this was the reason for your error then it has been sorted and if you are still getting the error then keep reading to solve it.

Browser Firewall configuration to resolve QuickBooks Error 15240

If correcting the security settings of the Internet Explorer was not enough to resolve the issue then you should correct Browser firewall configuration to resolve QuickBooks Error 15240. Detailed steps to do that is as follows:

1. You have to open the Windows Firewall and then go to its ‘Advanced Settings’.
2. Right-click on the ‘Inbound Rules’ option and then select ‘New Rule’.
3. On the new window, you have to select ‘QuickBooks’ option and then click on the Next button.
4. Now click on the ‘This Program Path’ and then browse through the names to check if ‘qbw32.exe’ and ‘qbupdate.exe’ files have been granted access or not. Give them access if they don’t have it yet.
5. Now click on ‘Allow the Connection’ and then click on the ‘Next’ option.
6. You have to assign any name to this new rule and then click on the ‘Finish’ button to complete the process.

Windows Permission configuration to resolve QuickBooks error 15240

Another method to go through the resolution process is to change Windows Permission configuration to resolve QuickBooks Error 15240. Here are the steps to do that.

1. Locate program files(X86) in the C:\ drive of your computer after shutting down the QuickBooks.
2. Now go to the Intuit folder in it and right-click on it.
3. Choose the ‘Properties’ option and go to the ‘Security’ tab and then select the ‘Advanced’ option.
4. Owner of the folder should be the ‘User Group’.

Making these changes will resolve your error and now you can go on to update your QuickBooks or Payroll.

In this article, we discussed the different methods to resolve QuickBooks Error 15240. If you are still facing the error and need our help then contact us at or (855) 526-5749.